Terms of Service

Last updated: July 5, 2025

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of the services provided by HintCraft Spółka z o.o., a company registered in Poland, with its registered office at ul. Kazimierza Morawskiego 5 /127, 30-102 Kraków, VAT EU: PL6762694168 (“we”, “our”, or “us”).

By using our website, application, or services (collectively, the “Service”), you agree to be bound by these Terms. If you do not agree, please do not use the Service.

2. Eligibility

You must be at least 18 years old to use our Service. By using the Service, you confirm that you meet this requirement and are legally able to enter into this agreement.

3. User Accounts

To access certain features, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information and to keep your credentials secure. You are responsible for all activity under your account.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with our Fair Use Policy. You must not:

  • misuse or interfere with the Service,
  • reverse engineer or attempt to extract source code,
  • use the Service to distribute spam, malware, or illegal content.

5. Privacy and Data Protection

We process personal data in accordance with the General Data Protection Regulation (GDPR) and Polish data protection laws (RODO).

For details about what data we collect and how we use it, please refer to our Privacy Policy.

We use Plausible Analytics, which does not use cookies or track personal data. We may also use essential cookies (e.g. for authentication, language settings, or payment sessions). See our Cookie Policy for details.

6. Payments and Subscriptions

Some parts of the Service may require payment. Prices, billing cycles, and refund policies are specified on our website and/or within the application.

Payments are processed securely via Stripe. By purchasing a subscription, you authorize us to charge your payment method according to the selected plan.

7. Intellectual Property

All content, branding, software, and other elements of the Service are the property of HintCraft Spółka z o.o. or its licensors and are protected by copyright and other laws.

You may not reproduce, distribute, or create derivative works without our explicit permission.

8. Service Availability

We aim to provide uninterrupted access to the Service but cannot guarantee 100% uptime. We may temporarily suspend access for maintenance or security reasons. We are not liable for any disruption, loss, or damage caused by such events.

9. Termination

We reserve the right to suspend or terminate your access to the Service if you violate these Terms or applicable laws. You may also cancel your account at any time.

Upon termination, your right to use the Service ends immediately, and we may delete your data after a reasonable period.

10. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Service.

Our total liability shall not exceed the amount you paid us in the 6 months preceding the claim.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of Poland and the European Union, without regard to conflict of law principles.

Any disputes shall be resolved by the competent courts of Kraków, Poland.

12. Changes to Terms

We may update these Terms from time to time. Significant changes will be notified on our website or by email. Your continued use of the Service constitutes acceptance of the updated Terms.

13. Contact

If you have any questions about these Terms, please contact us at:

contact@hintcraft.com